A Model of Excellence
for Power Utilities in Africa

Northern Electricity Distribution

The Northern Electricity Distribution Company (NEDCo) since its establishment has been responsible for the supply of electricity to the Northern Sector of the country. In pursuance of its role in the distribution of electricity, the following Mission Statement has been adopted:

To procure and supply quality electricity, reliably, efficiently, safely in a sustainable manner to meet customer demand and stakeholder expectation in Ghana and the West African sub region.

This Corporate Mission is without meaning unless it translates into a service, which you, our valued customer are, not only satisfied with but also prepared to pay for. This Charter has been prepared in line with our commitment to make our services more friendly and accessible to our customers. The Charter is a statement of standards of services NEDCo pledges to deliver to you. You will also find useful information on addresses and telephone numbers of our offices and service centres in your Area.

The Northern Electricity Distribution Company (NEDCo) of the Volta River Authority (VRA) is responsible for the supply of power to the Northern parts of Ghana. NEDCo operates at 34.5kV, 11kV and 400V voltage levels. We have over 350,000 customers and operate at very reliable levels. We shall process your application for new service connection and submit a quotation to you within five (5) working days of the receipt of your completed application forms. We shall carry out the work and connect you within five (5) working days of receiving payment from you provided your installation is within 30 meters of an existing 415V or 240V service line with sufficient capacity to add on new customers.

Click here to visit the NEDCo website.